Quality
We foster a culture of quality focused on excellence, innovation, and sustainable growth.
We manage quality with a focus on continuous improvement, compliance, safety, and commitment to our customers.
Quality management system
Since 2015, LACC has operated a quality management system that supports the development of its operations and compliance with the regulatory requirements of national and international customers.
Non-conformities are managed through a formal claims process integrated into the document management system, with follow-up and response provided within the established service levels.
The system includes regular internal audits across all processes, as well as external audits conducted by certification bodies, regulatory authorities and customers. These include LSQA, Uruguay’s Ministry of Public Health, UNIT and regulatory authorities from different Latin American countries.
This approach strengthens continuous improvement, ensures process traceability and maintains quality standards aligned with the requirements of each operation.
Temperature monitoring and control
LACC continuously monitors temperature 24 hours a day, 365 days a year, using systems aligned with international standards applicable to the pharmaceutical industry.
Temperature-controlled areas ranging from 15 °C to 25 °C and from 2 °C to 8 °C are equipped with different alarm levels, enabling deviations to be detected and the corresponding response procedures to be activated.
Qualified areas
Temperature-controlled chambers and areas are qualified by LACC’s Quality team to verify their performance and ensure appropriate product storage conditions.
The infrastructure allows solutions to be adapted to the requirements of each customer, product and supply chain.
Route assessment
The planning of each shipment includes an analysis of the risks associated with the route, connections, transit times and the operating conditions of the airports involved.
This approach makes it possible to select transport and packaging solutions suited to the requirements of each product.
Qualified suppliers
Suppliers and operators involved in LACC’s operations are assessed through qualification and audit processes according to their level of criticality.
This helps maintain consistent standards of quality, safety and compliance throughout the logistics chain.